Meet the guides
More About Mark:
I began working in the insurance industry in 2003, young and newly married. I really had no deep understanding of what insurance was or how it even worked. However, after being married for just three short years, I was eager to find a unique opportunity that allowed me to help people and make a decent living, while allowing my wife to move toward staying home with our future children (she, by the way, is an amazing woman homeschooling our two daughters, and we have an amazing life together).
So, I dove in. I started out in the health insurance space with some “no name” companies that I quickly realized did not have the clients’ best interests in mind. I was introduced to a colleague (now a lifelong friend) in the area who worked for Blue Cross and Blue Shield of Florida (now Florida Blue). That connection marked a huge change in direction for my career, entirely for the better.
I acquired, in partnership with my brother-in-law Matt Kiggins, a Florida Blue agency in 2009. In 2015, we decided to expand our reach to clients who live outside the state of Florida. Fast forward 17 years, and here I am, still working with Florida Blue. We are now licensed to offer four nationwide companies in more than 40 states and have polished an efficient and trustworthy method of servicing our clients online and over the phone – without losing the personal touch people value when making these big decisions.
Three Words That Describe Me:
Compassionate. Creative. Caring.
Favorite Things To Do When Not At Work:
Where do I start…
I really like to help people with everyday problems, and my passion is to encourage them to excel in life.
I love going on date nights with my wife. 20 years and two children later, we still love having fun together!
We live near the beach in Florida, so we spend a lot of time on the boat, beach fishing and enjoying all things salt life.
We love to travel, and recently bought a travel trailer to start exploring more of our amazing country. Our longest trip so far was out West; we covered 5,000 miles and crossed 12 states over the course of 50 days. Talk about amazing!
I also have a 1966 Chevelle that I love to work on and continue to restore.
What I Like Most About Helping People Find the Right Insurance Plan Options:
Over time, I have discerned my passion: Marketing to people who need assistance for real-life situations…people who do NOT want a pushy salesman. I personally hate to be sold anything! In my experience, I will ask for help on a buying decision once I have decided what I need. I do not enjoy being told what I need by someone else.
For this reason, as technology progressed, I dove into online marketing. My goal was for people to find us when they needed help, not the other way around. I now manage all of our marketing channels across 40+ states, promoting our agency to people who are already looking for the companies and products we offer.
Our clients want comfort and convenience, coupled with a knowledgeable and caring agent who can help them navigate the complex world of insurance. After all, insurance is an essential component to protect our finances and assets. We help by educating people and providing guidance within the ever-changing web of options available, all from the comfort of their own home. We’re also pretty funny too. 🙂 We also make sure to inject our sense of humor to lighten sometimes complicated and serious discusssions.